Recapiti
Contact Information
We are here to help with anything: orders, shipping, returns, product questions or help building your bundle.
Customer support
Email: support@orabellacharms.com
Support hours: Monday to Friday, 9:00 AM – 6:00 PM (EST).
We answer every message within 24–48 hours on business days.
Before you reach out
- Order questions: please include your order number (found in your confirmation email) so we can help you faster.
- Tracking: your tracking number is sent by email as soon as your order ships. Allow up to 24 hours for it to activate.
- Returns: see our Return & Refund Policy for conditions, then email us to start your return.
You can also reach us at any time through the contact form on our Contact page.