Free worldwide shipping on every order · 7 pieces for $85

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Contact Information

We are here to help with anything: orders, shipping, returns, product questions or help building your bundle.

Customer support

Email: support@orabellacharms.com

Support hours: Monday to Friday, 9:00 AM – 6:00 PM (EST).
We answer every message within 24–48 hours on business days.

Before you reach out

  • Order questions: please include your order number (found in your confirmation email) so we can help you faster.
  • Tracking: your tracking number is sent by email as soon as your order ships. Allow up to 24 hours for it to activate.
  • Returns: see our Return & Refund Policy for conditions, then email us to start your return.

You can also reach us at any time through the contact form on our Contact page.